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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trysten Lea

April 18, 2025

5  out of  5
rating by Trysten Lea
"Extremely helpful and informative I really appreciate you guys always putting the customer first"
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Matthew Hynes

April 16, 2025

5  out of  5
rating by Matthew Hynes
"Ashley was absolutely wonderful. I would be happy to have her handle any insurance need I have. She was very patient, considerate, and answered any questions I had without putting any kind of pressure. John Smith gave a great impression, also, as did the other representatives. Very clean, calm, office, with zero hassle, and they handled my policy transfer from out of state very quickly without an appointment. Highly recommended! Update, April 16th 2025: They have been exceptional from the get go. John Smith leads an excellent team. They are always so communicative and patient. They send cards and check up with you. When I needed to upgrade today, Alison was just awesome! So glad to have them as my insurance team. State Farm has been as good as gold to me from the moment I became insured with them. Very pleased and thankful."
We responded:
"Matt, it was nice meeting you the other day. Glad that we were able to make this as easy as possible for you. Thank you for your business!"
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Danielle Reeves

April 16, 2025

5  out of  5
rating by Danielle Reeves
"Just recently got married! Sarah and the team at John Smith Statefarm has been so helpful with changes and management of our policies. The whole experience has been convenient and easy to manage. Thank you Sarah K. for your knowledge and kindness."
We responded:
"Danielle, Congratulations on your recent marriage, what a big step! I’m glad that Sarah was able to help you easily manage and transition your accounts and needs in order to reflect such a momentous occasion. Many blessings to you and your growing family! John S. "
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Patrick Henry

April 7, 2025

5  out of  5
rating by Patrick Henry
"Amazing group of individuals to work. Everyone has gone above and beyond for my accounts."
We responded:
"Patrick, Thank you so much for your kind review on my office and my staff. Glad to have you in the neighborhood. Best, John S. "
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Gerard Burden

April 1, 2025

5  out of  5
rating by Gerard Burden
"We have been insured through this office for years, I had a claim issue with a different insurance company that hit us and Sarah got it straightened out with 1 phone call. I highly reccommended these guys for your insurance needs."
We responded:
"Gerard, Claims are tough and sometimes they can be difficult to navigate in what is already a challenging time for every insured. I am so glad to hear that Sarah was able to help you out and get the matter handle quickly and effectively. Thank you for your continued loyalty and honest feedback! Best, John S. "
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Dalton Jensen

March 26, 2025

5  out of  5
rating by Dalton Jensen
"They were super nice and friendly as well as very helpful."
We responded:
"Dalton, Thank you for such a kind review. I’m glad you enjoy the neighborhood! Best, John S. "
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Randall Rossman

March 25, 2025

5  out of  5
rating by Randall Rossman
"Fantastic office , Allison and staff have been extremely helpful!"
We responded:
"Randall, Allison is great! Thank you for such positive feedback in regard to our office. Best, John S. "
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michael warshaw

March 17, 2025

5  out of  5
rating by michael warshaw
"Excellent customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Best, John S. "
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larry herndon

March 14, 2025

5  out of  5
rating by larry herndon
"Bill Wood and Sarah took their time and professionally explained my new State Farm Insurance coverage. This is the first time using a different company in many decades and I feel good about my decision to look elsewhere for car coverage and if this is how John Smith Insurance takes care of their clients then I'll be staying with State Farm Insurance for the rest of my days. I was a pleasure doing business with JSI and SFI and also a great experience too. Thanks again and Love To All."
We responded:
"Larry, I am delighted to hear of your positive experience with both Bill and Sarah, they both are very dedicated to our insureds. Thank you for trusting us and allowing us to care for you and your auto needs. We look forward to continuing to build and grow our relationship with you. Best, John S. "
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Michelle Van Velsor

March 3, 2025

5  out of  5
rating by Michelle Van Velsor
"We have used John Smith as our agent for several years. Anytime we have had to contact the office, everyone is always friendly, helpful, and willing to help. We highly recommend John Smith and his staff. They are amazing and job an awesome job. Keep up the great work."
We responded:
"Michelle, I am delighted for your honest feedback regarding myself and my staff. We strive to always put our best foot forward and work relentlessly to ensure we empower our insureds with the value of knowledge to make informed decisions based on their life needs. We’re so happy to have you in the neighborhood! Best – John S. "
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Osean Auerbach

February 22, 2025

5  out of  5
rating by Osean Auerbach
"Bill Wood has been amazing to work with. He is very personable and kind! He is also thorough when explaining things and when answering all my questions. You will be very happy to work with Bill!"
We responded:
"Osean, Bill is awesome! Thank you for your valuable feedback. I am so happy to hear that he provided such sound service to you. Best, John S. "
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Diana Cherveny

February 13, 2025

5  out of  5
rating by Diana Cherveny
"I called the State Farm office in Mount Dora looking for an auto insurance quote and spoke with Bill Wood who was very knowledgeable and friendly and specially patient speaking with a lay person. He answered all my questions and gave me a great rate compared to all the other agencies I had contacted. I now have a Sate Farm auto policy. Thanks Bill."
We responded:
"Diana, Thank you for your feedback! Bill is great and I’m glad he was able to be so helpful as knowledge is Power. We as an office believe in providing you with the information you require to take ownership of your own policy based on your life needs. It’s also excellent we were able to provide you with such savings. Welcome to the neighborhood! John S. "
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Sydney Eckhardt

January 4, 2025

5  out of  5
rating by Sydney Eckhardt
"It was a pleasure working with Bill Wood! On a Saturday morning, he gave up everything to assist me in obtaining a new auto insurance policy! I defintely reccomend working with Bill he made it a very smooth and straightforward process!"
We responded:
"Sydney, I am pleased to hear that Bill made switching your auto insurance a completely stress-free process! He’s certainly great! Welcome to the neighborhood, John S. "
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David Scott Shoemaker

December 31, 2024

5  out of  5
rating by David Scott Shoemaker
"Bill Wood did an excellent job helping my family change our Auto Insurance over to State Farm. We appreciated his genuine care for our needs, his honesty about what policies should be considered priorities for our unique family situation, and his availability to meet with us over the phone and in person. We would recommend Bill to anyone!"
We responded:
"David, I am blown away with your review on Bill. I am pleased to hear he was able to provide your such a caring experience all while obtaining you great savings on your auto renewals. He is a gem. Best, John S. "
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Victoria Jacoby

December 24, 2024

5  out of  5
rating by Victoria Jacoby
"Kaleigh took care of everything while I was on a cruise. She even helped me find discounts I didn’t even know existed.great company !"
We responded:
"Victoria, Kaleigh is a wonderful member to our team. I am delighted that she could provide a positive and stress-free experience combined with bonus discounts while you were on a cruise. Welcome to the neighborhood. John S. "
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Kim Harper

December 11, 2024

5  out of  5
rating by Kim Harper
"John @ State Farm was extremely responsive and helpful in getting us set up with a homeowner's policy. Very thankful to have found him!"
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Sinzore Dennis

October 30, 2024

5  out of  5
rating by Sinzore Dennis
"Kaleigh Thomas served me perfectly and I would say she gave me all the options available and let me choose what I would go for. She made everything clear to me and I now know the actual differences in pricing. I will recommend her for auto insurance. Keep up the good work"
We responded:
"Sinzore, I am so glad to hear that Kaleigh was able to give you the necessary information needed for you to make an informed decision based on you and your auto insurance needs! She is a wonderful asset to my team and your review is much appreciated. Best, John S. "
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Kimber Almanza

October 4, 2024

5  out of  5
rating by Kimber Almanza
"Bill Wood was such a pleasure to work with, I’d recommend him to literally everyone. Lower prices than other companies I’ve looked at and the ability to speak directly to him vs a call center made everything so much easier. If you’re looking for a local agent who cares call and ask for Bill! Cannot speak highly enough of the service I received!"
We responded:
"Kimber, Bill is great! Thank you for your valuable insight on his performance and ability to cater to you with the services we offer. Best, John S."
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TROJAN SNIPER

October 4, 2024

5  out of  5
rating by TROJAN SNIPER
"really great service from kaleigh today as she work throughly to ensure the best prices for me… would recommend"
We responded:
"Trojan, Kaleigh is great! I am so glad she was able to get the coverages you needed for a great price! Best, John S."
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cc Harrod

September 18, 2024

5  out of  5
rating by cc Harrod
"Very helpful staff, it’s always nice to call the office and someone actually picks up the phone and is eager to help. I get quick responses and recommend this office to anyone that’s asking for an Insurance referral."
We responded:
"CC Harrod, I’m glad to see such a positive review on the office staff and we look forward to continuing to meet and exceed your expectations. Best, John S. "
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Jeanette Murnan

September 13, 2024

5  out of  5
rating by Jeanette Murnan
"My husband and I are fairly new to the area and changed to John Smith office for a local State Farm provider. Every time we have gone in the staff has taken care of and address our new insurance needs quickly and efficiently. They are also very nice and professional."
We responded:
"Jeanette, Welcome to this side of the neighborhood! I am glad to hear that you have had such positive experiences with my staff and office. We look forward to keeping you satisfied. Best, John S. "
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Alice Simpson

September 9, 2024

5  out of  5
rating by Alice Simpson
"Excellent service from Bill"
We responded:
"Alice, Bill is the best! Thank you for your feedback. Best, John S. "
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Amber Davis

September 9, 2024

5  out of  5
rating by Amber Davis
"I had a great experience working with Bill. He was very helpful, and the process was easy and expeditious. Thank you Bill!"
We responded:
"Amber, I am glad that Bill was able to quickly and efficiently get you to better savings. We look forward to working with you in the future! Best, John S. "
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Alan Nicholas

September 3, 2024

5  out of  5
rating by Alan Nicholas
"Awesome experience with Bill, he was able to save us several hundreds of dollars and we combined our vehicles and boats now under one carrier. Thank you Bill!! We look forward to continuing business with you in the future and will highly recommend you."
We responded:
"Alan, I am glad to see that we could get you such significant savings on each of your insurance needs. Bill is the best! We also look forward in continuing to grow our relationship with you and your family. Best, John S. "
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Jimmy Fournier

August 23, 2024

5  out of  5
rating by Jimmy Fournier
"The agent that helped me was amazing helping me get a lower rate while adding life insurance to my policy as I'm a single dad and had already been looking for life insurance. Highly recommend"
We responded:
"Jimmy, I am so glad that we were able to not only reduce your cost but give you the additional benefit of greater security with a life policy. It must be a great feeling to not only save money but also know that your family will be better protected should the unexpected happen. Best, John S. "