State Farm® Insurance Agent John Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa Dawkins
June 4, 2025
5
out of
5
rating by Melissa Dawkins
"Always excellent customer service.."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
G.I. Company
May 20, 2025
5
out of
5
rating by G.I. Company
"I had an excellent experience with Bill getting me a quote. He was courteous and helpful. Highly recommend!"
We responded:
"G.I. Company, I am so glad to hear that you had such a positive experience with Bill! Welcome to the neighborhood! Best, John S. "
Halrandy Westreich
May 14, 2025
5
out of
5
rating by Halrandy Westreich
"Always helpful and friendly"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jennifer G
May 9, 2025
5
out of
5
rating by Jennifer G
"Very friendly, very helpful. Highly recommended."
We responded:
"Jennifer, Thank you for your feedback! We truly value your honesty. Best, John S. "
Chad Ford
May 8, 2025
5
out of
5
rating by Chad Ford
"As someone with little knowledge about car insurance I’ve never felt so educated. Bill was the guy that informs without the pressure of thinking all they (State Farm) want is my money. Bill doesn’t care if you’re with state farm he cares you know what your coverage is and that’s what has gotten me to switch my coverage to state farm thanks again!"
We responded:
"Chad, Bill truly cares that people know and understand exactly what they have as one accident can be life changing. I am so pleased to hear that his knowledge and expertise was put to good use and you have taken what you learned and decided to move to our neighborhood! Welcome! John S. "
james abbati
May 5, 2025
5
out of
5
rating by james abbati
"Sarah was amazing!!! I was at my wits end trying to figure my situation out. Sarah went out of her way to call and figure out my situation and called me to explain. Thank you Sarah for being there for me"
We responded:
"James, I am so pleased to hear that Sarah went above and beyond to get this situation settled for you. Sarah and the rest of my service team members take their roles seriously and truly care about our insureds. I am glad to have your testimony reflect their level of professionalism. Best, John S. "
Karla Diaz
May 2, 2025
5
out of
5
rating by Karla Diaz
"Great service ! Great people ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Howard L. USN Ret.
May 2, 2025
4
out of
5
rating by Howard L. USN Ret.
"Friendy ,helpful and courteous"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
Servbro Dave
May 1, 2025
5
out of
5
rating by Servbro Dave
"I have been with State Farm auto insurance for over 20 years. Every time I have called to make any policy changes or need something like digital proof of insurance they have always been great at helping me quickly and easily. My last interaction with Kim Smith at my local office was again awesome and deserving of a positive review. The few claims I have made over the years were also easy to navigate with the help of the agents in my local office. Good job State Farm team!"
We responded:
"Servbro, Kim is wonderful and she too has been with State Farm just as long! Thank you for such a positive review on her and the rest of the staff in regards their wealth of experience and ability to provide ease of communication with your insurance needs. Thank you for your continued loyalty! Best, John S. "
Jerry Fitzgerald
April 29, 2025
5
out of
5
rating by Jerry Fitzgerald
"I have been with John Smith Agency for over 5 years since I arrived in Florida. They have always answered all my questions and were very professional. I highly recommend them Jerry Fitzgerald"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ginger Ebanks
April 29, 2025
5
out of
5
rating by Ginger Ebanks
"I worked with Bill Wood today. Such an easy transaction. Not only did he help me get the proper coverage but, he took the time to explain everything to me. Yes, at 50 years old I am willing to admit I have no idea how to pick my own plan. I was definitely over charged and under insured at the previous company. But I am all set up now! So glad to be back with State Farm and working with Bill. Thank you again for helping me get it all sorted out this afternoon!"
We responded:
"Ginger, Trust me, you are certainly not alone. Insurance can be complex and there is a lot to learn and know! I am so glad that working with Bill has given you the necessary information so that you can move forward with confidence and trust in your individual needs being met with their matching policies. Best, John S. "
Marisol Starr
April 29, 2025
5
out of
5
rating by Marisol Starr
"Amazing service! Highly recommend John Smith and his team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Bonnie Vorherr
April 29, 2025
5
out of
5
rating by Bonnie Vorherr
"Great experience and gave a great and fair quote. Thank you for your assistance."
We responded:
"Bonnie, I am pleased to hear that you had a great experience with my office! Welcome to the neighborhood! John S. "
Laurel Armstrong
April 24, 2025
5
out of
5
rating by Laurel Armstrong
"Kaleigh Thomas has been so helpful in explaining our insurance options. The office always return our calls and keeps us updated on insurance news."
We responded:
"Laurel, Kaleigh is fabulous! Thank you for your feedback regarding our information sharing and responsiveness, it is truly appreciated! Best, John S. "
Jim Moliterni
April 23, 2025
5
out of
5
rating by Jim Moliterni
"Just had a great experience meeting Bill Wood my new State Farm Insurance agent. Bill provided professional, quick and timely service and saved me money by offering very competitive pricing."
We responded:
"Jim, Bill is a stand up guy and I am so glad to hear that he was able to use is knowledge and expertise to find you such great savings! Welcome to the neighborhood! John S. "
Gabe Raslowsky
April 19, 2025
5
out of
5
rating by Gabe Raslowsky
"Bill was super helpful and very. Nice 10/10 would recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Trysten Lea
April 18, 2025
5
out of
5
rating by Trysten Lea
"Extremely helpful and informative I really appreciate you guys always putting the customer first"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Matthew Hynes
April 16, 2025
5
out of
5
rating by Matthew Hynes
"Ashley was absolutely wonderful. I would be happy to have her handle any insurance need I have. She was very patient, considerate, and answered any questions I had without putting any kind of pressure. John Smith gave a great impression, also, as did the other representatives. Very clean, calm, office, with zero hassle, and they handled my policy transfer from out of state very quickly without an appointment. Highly recommended! Update, April 16th 2025: They have been exceptional from the get go. John Smith leads an excellent team. They are always so communicative and patient. They send cards and check up with you. When I needed to upgrade today, Alison was just awesome! So glad to have them as my insurance team. State Farm has been as good as gold to me from the moment I became insured with them. Very pleased and thankful."
We responded:
"Matt, it was nice meeting you the other day. Glad that we were able to make this as easy as possible for you. Thank you for your business!"
Danielle Reeves
April 16, 2025
5
out of
5
rating by Danielle Reeves
"Just recently got married! Sarah and the team at John Smith Statefarm has been so helpful with changes and management of our policies. The whole experience has been convenient and easy to manage. Thank you Sarah K. for your knowledge and kindness."
We responded:
"Danielle, Congratulations on your recent marriage, what a big step! I’m glad that Sarah was able to help you easily manage and transition your accounts and needs in order to reflect such a momentous occasion. Many blessings to you and your growing family! John S. "
Patrick Henry
April 7, 2025
5
out of
5
rating by Patrick Henry
"Amazing group of individuals to work. Everyone has gone above and beyond for my accounts."
We responded:
"Patrick, Thank you so much for your kind review on my office and my staff. Glad to have you in the neighborhood. Best, John S. "
Gerard Burden
April 1, 2025
5
out of
5
rating by Gerard Burden
"We have been insured through this office for years, I had a claim issue with a different insurance company that hit us and Sarah got it straightened out with 1 phone call. I highly reccommended these guys for your insurance needs."
We responded:
"Gerard, Claims are tough and sometimes they can be difficult to navigate in what is already a challenging time for every insured. I am so glad to hear that Sarah was able to help you out and get the matter handle quickly and effectively. Thank you for your continued loyalty and honest feedback! Best, John S. "
Dalton Jensen
March 26, 2025
5
out of
5
rating by Dalton Jensen
"They were super nice and friendly as well as very helpful."
We responded:
"Dalton, Thank you for such a kind review. I’m glad you enjoy the neighborhood! Best, John S. "
Randall Rossman
March 25, 2025
5
out of
5
rating by Randall Rossman
"Fantastic office , Allison and staff have been extremely helpful!"
We responded:
"Randall, Allison is great! Thank you for such positive feedback in regard to our office. Best, John S. "
michael warshaw
March 17, 2025
5
out of
5
rating by michael warshaw
"Excellent customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Best, John S. "
larry herndon
March 14, 2025
5
out of
5
rating by larry herndon
"Bill Wood and Sarah took their time and professionally explained my new State Farm Insurance coverage. This is the first time using a different company in many decades and I feel good about my decision to look elsewhere for car coverage and if this is how John Smith Insurance takes care of their clients then I'll be staying with State Farm Insurance for the rest of my days. I was a pleasure doing business with JSI and SFI and also a great experience too. Thanks again and Love To All."
We responded:
"Larry, I am delighted to hear of your positive experience with both Bill and Sarah, they both are very dedicated to our insureds. Thank you for trusting us and allowing us to care for you and your auto needs. We look forward to continuing to build and grow our relationship with you. Best, John S. "